We value your Privacy.
WHO WE ARE
This privacy policy is for this website; http://www.rkbconsultancy.com and served by RKB Coaching Consultancy Limited (a private limited company, incorporated in the United Kingdom, company number 08426094) and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation) and the PECR (Privacy and Electronic Communications Regulations).
This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR & PECR are adhered to. Additionally, it may explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve you.
Our contact information is provided if you have any questions.
GDPR
GDPR (General Data Protection Regulation) came into effect from May 2018 and was incorporated into UK legislation as the Data Protection Act 2018.
COMMITMENT TO CLIENT PRIVACY
RKB Coaching Consultancy Limited are strongly committed to protecting the privacy of our clients. This privacy policy explains our approach with regards to processing of our clients’ personal information.
We collect your data that you have shared with us (e.g. on our contact form) and will hold your details on our internal systems. We do our best to ensure the security of your details by using up to date industry practices to guard against unauthorised access, use, disclosure or loss.
Note -Your personal details will not be used in ways to which you have not consented, either via implied or explicit consent. All personal data provided by our prospective clients through this web site is provided under explicit consent (via our web forms).
It is possible to view our site without providing any personal details. However, without providing your details you will not be able to contact us using our web form or when contacting us by telephone.
USE OF YOUR PERSONAL INFORMATION
We will only ask for personal information from you where it is necessary for us to provide services to you. We will only collect information where it is specifically and knowingly provided by you.
We will use this information to process your inquiry and for any subsequent contact relating to any services that we provide to you under any terms and conditions of engagement.
A portion of the information gathered is generated to guarantee the error free provision of the website. Other data may be used to analyse your user patterns.
We keep a record of your emails to assist in our management of your interaction with us. Your telephone calls to us may be recorded and monitored for quality control, training and service delivery purposes. You will of course be notified in advance if that is the case.
CONTACTING YOU
We may occasionally need to contact you to enable us to fulfil your inquiry or services correctly. You may opt out of future communications should you no longer wish to communicate with us.
Typical communication methods include:
· Telephone
· Via the use our social media platforms
· SMS
· Letter
We may also contact you via our newsletter that contains information and updates regarding data protection and information security.
Subscription to our newsletter is based upon your implied consent and this consent may be withdrawn at any point. We use standard technology for this newsletter (e.g. https://mailchimp.com )
SECURITY POLICY
As a company that does business over the Internet, we understand the importance of security. We have highly secure facilities to give you confidence when you give us personal information, such as your address or telephone number. Please note, however, that although we use technology and systems designed to ensure security, we cannot guarantee the security of your information.
Questions?
If you have any questions about this policy please email us at rajwant@rkbconsultancy.com or contact us on the link below and mark your request: Privacy. Thank you
